If you are flying with Southwest Airlines, it is important to know how the flight cancellation works for the airline. Southwest Airlines Cancellation Policy is important to understand in case you want to cancel your flight due to certain emergencies or change of plans. The cancellation policy saves you from paying extra and hefty penalties and fees. So, if you want to avoid paying cancellation fees, you can know more about the Southwest cancellation policy.
What is Southwest Airlines Cancellation Policy
The process for canceling your flight with Southwest Airlines is simple and convenient. The airline allows its passengers to cancel their flight 10 minutes before the scheduled flight departure. Southwest is known for its customer-friendly policies, so the airline will not charge any cancellation fee if the flight is canceled 10 minutes before its departure. Passengers can cancel their flight through offline and online methods according to their preferences.
Southwest Refundable Tickets:
Passengers with refundable tickets can cancel their flights and get a full refund. If you have a refundable ticket type, you can cancel your flight without any penalty. Southwest Anytime and Business Select are both refundable ticket types, and you can reuse them.
Southwest Non Refundable Tickets:
Passengers with non-refundable tickets will receive travel funds as a refund if they cancel their flights. These refunds can be used for future travel within one year of the original flight booking. The refunds for cancellation for non-refundable tickets only depends on the time of cancellation. The Wanna Get Away fare type is non-refundable but can be reused.
Key Highlights of Southwest Cancellation Policy
Before canceling your flight with the airline, you should know the highlights of its rules and regulations so you can cancel your flight without any hassle. Here are some of the points you need to know:
- Passengers can cancel their flight within 24 hours of booking the flight.
- The airline allows the passenger to cancel their flight 10 minutes before its scheduled departure.
- Depending on the flight ticket, passengers may get a full refund after the flight cancellation.
- The airline does not charge any cancellation fees if the passengers cancel their flight 10 minutes before the scheduled departure.
- Passengers need to remember that if they did not cancel their flight 10 minutes before the scheduled departure, they would be considered as "No-Show" passengers and will not be eligible for flight refund.
- Southwest airlines does not charge any fee for cancellation, however, if you did not cancel your flight and did not show up, the airlines will consider you as no show and you will not be eligible for any refund.
Southwest 24 Hours Cancellation
Southwest 24 Hour Cancellation Policy allows the passengers to cancel their flight within 24 hours’ risk free period. Passengers do not have to pay cancellation fees if the flight is cancelled within 24 hours of the booking. The airlines, irrespective of the flight types, give a full refund to its passengers if the flight is cancelled 7 days before the departure or within 24 hours of the booking.
How to cancel Southwest Flight Online?
Passengers can easily cancel their flight by visiting the Official Website of Southwest Airlines. Many passengers prefer this online method as it's convenient to cancel the flight from anywhere as long as there is internet service. Follow these steps to cancel your flight:
- Open the Southwest Airlines official website.
- Look for the "My Trips/Reservations" Option on the homepage.
- Fill in the last name and booking confirmation code to access your flight details.
- Select the flight which you want to cancel.
- Click on the "Cancel Flight" tab to cancel the whole itinerary.
- You may see the options to cancel the flight for all the passengers or just some of them, however, you can cancel the whole itinerary too.
- Wait for the confirmation by the airlines and your flight refund will be initiated depending on the ticket type and time of the cancellation.
Note: If you have booked your flight with the Southwest Airlines Rapid Rewards, then you need to open your rapid reward account and cancel your flight itinerary from there.
How to Cancel Southwest Flight Offline?
Southwest flights can be canceled through the offline process by calling the airline's customer care department and talking with the airline's agent about flight cancellation. Here are the steps you need to follow to the cancel the flight via call:
- Call the Southwest Customer Care Number to talk to the agent.
- In case you are unable to reach the airline, you can connect with OTA at +1-855-570-0146 for faster assistance with cancellation.
- Listen to the IVR and get connected with the Southwest Agent.
- Provide the booking number and passengers last name to the agent to cancel your flight.
- The agent may ask you the reason for the cancellation.
- The agent will cancel your flight and let you know about the refundable amount.
- You can choose the refund method if you want to convert it to the travel funds or get the full refund using the original mode of payment.
- Your flight confirmation mail will be sent to your registered mail ID.
Conclusion
The cancellation process with Southwest Airlines is straightforward. The airline is very flexible with customer service. Southwest Airlines Services Policy is the most passenger friendly among all the airlines in the country. So, if you are flying with Southwest, you don’t need to worry about anything. To know about the Southwest cancellation policy, visit the official website of the airline or you can contact Top Airline Rules at +1-855-570-0146 (English) or +1-855-738-3708 (Spanish) for more information regarding the cancellation policy.
Refrence by : https://www.topairlinerules.com/blogs/southwest-airlines-cancellation-policy